Managed IT services
When it comes to managing technology, companies can use a variety of approaches. Managed IT support is one option. It`s a scalable model that allows customers to pay a monthly fee for their entire IT service.
Managed IT is a good fit for organizations who need more extensive expertise or a particular specialization not offered by their own team. It can also help to save time and money by allowing your in-house team to focus on more strategic IT initiatives.
Proactive Monitoring
A proactive monitoring service continuously monitors your computer network to detect any threats or issues that could affect the performance of your business. Preventative maintenance is a way to help businesses reduce downtime, improve reliability and increase efficiency.
A lot of businesses use proactive monitoring to monitor the health of their systems. By preventing problems from happening in the first instance, businesses can save money and reduce downtime.
Your tech company can monitor all your devices, including desktops, mobiles, and routers, from a central console. This service is non-intrusive and won`t interrupt your day-to-day operations, ensuring that you have complete peace of mind.
Remote troubleshooting, patch management and remote management are also essential for a smooth running IT system. With patches, your tech company will automatically apply upgrades and fixes to your systems as soon as they are released.
Security Monitoring
Security monitoring is an important aspect of IT security. It ensures that your company`s networks and systems are secure. With the right technology, continuous monitoring can keep your business protected against malware and other threats.
Continuous security monitoring can give you full visibility of your digital health, and help you make real-time decisions about risk management based on the information. These solutions allow you to identify threats and vulnerabilities, and they help you comply with regulatory requirements for information security.
General data protection laws and data breach notification laws also require companies to notify consumers of breaches quickly. You can seriously damage your reputation if you do not comply with these laws.
One way to prevent this is to use a security monitoring solution that can be configured to block traffic from third parties. This can be a great way to avoid disruptions in your network and prevent downtime.
Backup and Disaster Recovery
Whether your business loses data due to theft, natural disasters, ransomware or hardware failure, it`s crucial to have an effective backup and disaster recovery plan in place. The loss of vital data can impact your business operations and cause disruptions.
Managed IT can help your business protect all its important data with our tested and robust backup and disaster recovery solutions. Our services include storage, design, testing, monitoring, restoration assistance, failover, reporting and more.
We recommend that you make 3 copies of any critical data to minimize the risk. We also recommend using two types of storage media, and selecting at least one offsite back up to maximize your options for data recovery.
Email & Messaging Support
Email and messaging services enable employees to work anywhere and keep clients in touch. They also make it easy to send and receive documents, files, photos, and videos.
Managed IT Support can ensure that your messaging and email systems run smoothly so you can concentrate on other areas of your business. They can set up and maintain your email and messaging system, configure security and anti-spam filters, and monitor and respond to alerts that are sent to the system.
Managed IT providers are able to offer additional customer service channels, such as mobile apps and live chat, in addition to email. These options are especially helpful for Millennials and Gen Z customers, who prefer to communicate with companies through newer communication channels.